Saturday, October 25, 2014

A Reality Check On Your Marketing Strategy

The 'Marketing Strategy' is the way we have come up with for achieving our marketing goals and it should include two mandatory elements:

- Which target consumers whom we can reach, hold a viable potential to buy whatever we intend to sell?

- What is the offer (the entire marketing mix) we will be presenting to these consumers in order to appeal to them and thus realize the said potential, given their alternatives?

You must not think of these as two separate questions but rather as two parts of the same idea. Let me clarify. What are "target consumers with a potential to buy"? These are consumers (a sizeable enough group with buying power) likely to desire what you are offering. Why would they want it? That is the potential that you are supposed to identify. There may be several reasons. For example, maybe they are not consumers of your kind of product yet, however, they might be if something happens, or if they are exposed to a certain message. It could be that they have special needs or preferences, which up until today were not catered to by any of your competitors' offers (and don't forget that psychological, social, aesthetic needs are real needs). Maybe they are bored with what they routinely buy. When you identify such a situation, you know that the potential is there.

Identifying potential is only the initial stage of your mission, of course. Your strategy would also have to include something that you are going to offer these consumers that might improve their situation in a certain way, solve a problem, give them more than what they already get for the same price, or open new opportunities for them. In short, something that will motivate them to buy from you and thus materialize the potential.

The 'Marketing Scenario' is a synopsis of the logic of your marketing strategy. In the same breath, it also enables you to make sure that that logic really works. The 'Marketing Scenario' translates the 'Marketing Strategy' to simple everyday language. How will it happen in reality? How will the materialization of marketing goals occur? I don't know whether or not you have already sunk in this fact, but marketing goals are achieved through customer acts. So, let's assume that we install a webcam with enhanced psychological insight capabilities inside the market and that it captures the materialization of our marketing plan, one purchase after another.

What is the 'Marketing Scenario'?

The 'Marketing Scenario' is an amazingly simple tool to use: Only four questions. Are you jotting this down?

1. Who are the people who we believe have the potential of buying what we intend to sell? Yes, these are the same people we so often refer to as the 'Target Consumers'. First, we must define our targets. What do these people have in common that makes them probable prospects (in the sense that they are likely to be particularly interested in our offer)? We could use demographic, socioeconomic, psychographic, as well as lifestyle descriptions. Note that at times, we target not a specific group but a wide almost indefinable group of people in a specific mood, a specific situation, or a specific need or state.
Make room for another possibility. You can target not a defined group of consumers but rather a state of need/desire or a consumption context shared by many diverse consumers at one time or another.

2. What precisely should they be doing (that they are not doing already and will probably not do if we will not intervene), that would direct them to eventually choose our brand specifically? It is, by the way, the first and only objective of branding. What do they have to do so that your marketing plan will materialize (even before the actual purchase)? Do they have to go somewhere? To call? To agree to meet your salesperson? To stop and pick out your product from the shelf? Which activity, which does not occur today, would lead them in the correct path on the way to buying?

3. What is the sound reason that should motivate them to change their behavioral inertia? How will they benefit from that change? Why would you, in their place, buy what you are offering? You can think of it as your differentiating factor (what makes you differentially better?), or as your competitive advantage (what makes you comparatively better?), according to your preference. What could make their situation better compared to their current standing and to the other options available to them in the market?

4. How exactly will they extract the benefit (that which answers question 3) according to your marketing plan? That is not a repeat question. Notice that the third question dealt with the 'why' of the target consumer's planned motivation, and now, we are trying to understand the 'how' of your marketing plan. How are you planning to provide the benefit defined in the answer to question 3? If, for instance, you said before that you are making something more accessible, easy or comfortable for them, now explain how it will become more accessible, easy or comfortable, due to you product.

Let us look at an example: The introduction of Palm Pilot to the market. O.K.? Just the main points:

1. "Residents" of the business community, gadgets fans, who manage a dynamic, constantly changing schedule, and have not yet embraced the electronic organizers, or were disappointed by them because of their being laborious to update and generally unreliable.
2. ... will step into the nearest office equipment store and ask about the Palm Pilot.
3. ... because at last there is an organizer which is not only sophisticated, small and wonderfully shaped, but is also easily kept up to date and preserves the stored data when damaged or when upgrading to a new model
4. ... because the Palm Pilot can 'converse' with the PC, making the updating process a simple task to perform, as well as enabling creation of backups which could be easily transferred on to the next generations of organizers.

That is what the 'Marketing Scenario' is all about. All you have to do is answer the questions. Be precise. Be thorough. Be honest. Do it in writing. Even if you're absolutely sure that the answers are positively clear to you and there's nothing to be gained. Only when your 'Marketing Scenario' is totally translated to a written text, should you go on and proceed with the brand development process. Otherwise, you will get trapped along the way, and don't say I didn't warn you.

Thursday, October 23, 2014

A Look at the Marketing Potential of Booklet Printing

Need to advertise your products? Want to communicate your latest services? Businesses often look for ways to advertise their product in the most inexpensive means. Booklet printing is one of the answers to the high cost of brochure printing. Full color booklets are great for pamphlets, product booklets, annual reports, sales catalogs and consumer catalogs among others.

There is no doubt that color adds life to any printed material. It enhances its appearance, thus, making it an effective means of communication. A well chosen color for your booklet can mean the difference between a stirring material and a lousy piece of paper. Remember that your goal is to attract as many customers as possible and the right choice of color can help you do the job. Every time a customer takes hold of your booklet, it brings profit to your business and at the same time promotes your product to a larger audience.

Experts have said that full color increases name recognition and readership compared to black and white prints. The four colors namely cyan, magenta, yellow and black used in color printing creates many color shades that produce attractive print outs. When you use full color printing you may be able to achieve color consistency. The computer controlled inking and chemical mixing technique maintains consistent quality making full color printing the choice of most businesses. Keep in mind though that the more inks you use, the more expensive it is. So before you get a print job done, it is always a good idea to talk to your printer first. They can help you decide how many colors and which one to use in your print job to accomplish your goals.

Color printing can be very inexpensive especially if you use a standard weigh and color paper. Most printers today also have machines that can produce print jobs at faster turnaround time and lower prices. Remember also that the more you print, the lower the cost. So consider bulk buying if you need a lot of copies of your booklets to reduce the printing cost.

Nonetheless, the possibilities that your booklet can give your business are endless. Thus, designing it effectively can help boost your business and increase cash inflows. Whatever your choice of colors and design, with careful planning you will be able to make the most out of your budget.

Thursday, October 9, 2014

A Great Logo Is A Marketing Must-Have. But Is It Affordable For Small Business?

And is having a logo really that important? My answer to both of these questions is an emphatic YES!

A logo is a graphic or visual representation of your brand. Your brand is your business, product or service and what it stands for. It's whatever you are out in the marketplace selling.

Why do small businesses need a logo?

Why can't they just market using their company name? Logos are expensive, right? Can a small business owner really afford to get a logo? Or at least a good logo? Lots of questions. Some I'm sure you've pondered yourself at one time or another.

I believe ALL businesses should have a logo

You need a graphic element that captures the essence of your business and communicates an idea to your prospects and customers. A mark that can lead the look and feel of all of your marketing materials.

You only have a split second to grab someone's attention

You need to make the most of that time. A good logo mark can communicate a message or intrigue a prospect to want to find out more.

Before you decide you can't afford a good logo

Let me assure you that is absolutely NOT the case. Look, I've been in the ad agency business for 20 years. During that time I've worked with some of the most talented graphic artists and designers in the business. But even I did not turn to them when I needed a logo for my small business. Why? I couldn't. They were simply too expensive for my small business budget. So what did I do? I found a great alternative that's inexpensive, fast and good.

LogoWorks

For $300 to $500 you'll get a variety of logo designs to choose from and you'll have them within just a few days. Plus you'll get several rounds of revisions to make sure you are completely happy with your final mark.

What I like most about Logoworks

They require you to complete a creative direction worksheet that ensures their designs are strategically on target with your brand. This is KEY if you want your logo to be a good representation of your business. If anyone offers to design a logo for you without some form of creative brief or direction worksheet, don't do it!

Tuesday, October 7, 2014

Avoiding Marketing Money Pits

Is your business bombarded by sales and other marketing professionals telling you that the products or services they are offering are in the best interest of effective and cost reducing methods to market your organization? Finding your way through the maze of offers, opportunities and avoiding potential money pits highlights the importance for all businesses regardless of size to have a strategic marketing plan that is implemented and followed.

It is a tough market place for any small business and information is the key to making wise marketing decisions and for the survival of any business or organization. The relevance of a strategic marketing plan can not be under stated. It is unfortunate but all to common that people under the disguise of professionals in marketing and sales will boast their products and services as the most effective and cost reducing methods to market your business. Additionally, by writing articles or giving lectures for example, they attempt to give their claims a form of legitimacy. Beware of people making extraordinary claims, a true professional wants to sell you their product or service but also retains the integrity to learn your business and knows when the product or service is not a good fit. The benefit for this type of sales or marketing professional is your loyalty and trust in future business transactions.

A strategic marketing plan helps a business to avoid potential money pits that waste valuable marketing dollars in expenditures that may appear to cost less but have minimal or no measurable results. Simply because something may cost less and other businesses are participating does not make it a solid marketing decision for your organization and certainly does not guarantee successful results. Regardless of the ticket price if it does not produce measurable results and drive business to your establishment it is a money pit.

There are many good examples on the internet of people under the disguise of professionals boasting their products or services as sound marketing advice. One of these claims is that a business could inexpensively build brand recognition through the purchase of low cost promotional items with the organizations name or logo embossed on them; items such as pens, tablets, calendars, magnets, and much more. The problem is that this technique offers minimal to no measurable success in brand building, but more importantly does nothing to draw new customers into the business.

In terms of simple math, if an advertising business were to spend the same money that would be spent on embossed promotional items in traditional media channels such as print, radio, or television for example with an expected 2% rate of return and a minimal exposure of 12,000 individuals gives the advertising business the opportunity for 240 customers for that expenditure. If only 30% of the 2% actually make a purchase that provides the business with 72 new transactions. A business can multiply its average transaction price by 72 to see the real potential income from this one marketing expenditure. Another benefit is brand awareness that would be gained through the advertisement and the opportunity to build customers for life. Furthermore, to entice repeat business and brand loyalty the organization can offer its customers coupons. This method promotes customer appreciation and can be a low cost marketing method.

Moreover, with any marketing expenditure a business should always perform a cost benefit analysis in correlation with its strategic marketing plan. Simply, if it does not offer measurable results, drive new business, and build brand awareness it is a money pit.

Saturday, October 4, 2014

Automotive Marketing... The 3 Mistakes Everyone Makes Marketing To Car Dealers

When trying to sell a car dealer your products or services most sales are lost because of these 3 reasons.

The main reason that your sales are not where they should be is because most dealers never receive your message. Unless you are a huge company with an advertising budget in the millions most dealership owners and general managers will never see your message. Car Dealers are constantly bombarded with everything from window decals to water filtration systems and averages state that your prospect will have to see your message at least 7 times before they will have a favorable opinion about your products and services. How many times are your dealers seeing your message?

Another important point that happens in most campaigns is the message is too long. You must have copy that gets right to the point. If your message is 7 pages long and requires the prospect to spend 15 minutes reading it chances are they wont. Take a look at the length and see what points you really need to make. Most marketing and sales agents make the mistake of tyring to sell the prospect with their copy and adding in every little feature and benefit about their product. Instead offer a teaser approach and get them to contact you for additional information. This will allow you to focus on hot prospects while testing your marketing message.

The final reason that most campaign fail is not using enough marketing mediums to contact your prospect. We all know that an appointment with the decision maker offers the best opportunity to sell your product or service, but in the automotive marketing world we all know that is next to impossible. With the phone being the next best followed by direct mail and internet marketing. You must make an effort to use every form to reach your dealers. How many are you currently using?

Thursday, October 2, 2014

Attorney Marketing Ц Boosting Revenues With No Added Costs

Attorney marketing can encompass a number of areas. You might have a media campaign; direct mail, educational marketing, PR, Internet or you might focus your legal marketing on building a referral network. Whatever your attorney marketing approaches, you can focus, assure and enhance your positive results with an effective weekly planning meeting and appropriate delegation.

If you start out attorney marketing without any sort of direction or plan, it is also likely you will be wasting money, right? In target shooting it is Уready, aim, and then fire Ц so too with attorney marketing. Well, the trick is to continue this thinking throughout the marketing life of your firm. The need for focused lawyer marketing does not run out like a warranty. The marketplace, strengths, weaknesses, opportunities and threats of your circumstances change over time and so should your legal marketing stance.

How To Do An Effective Weekly Planning Meeting:

Each week, it is imperative that you sit down with yourself and some paper and get focused on your lawyer marketing. This is your time to think about the practice and where it is going, to consider your mission and goals and what you can do to make them real, and to take a good look at the status of your attorney marketing.

The meeting itself should be scheduled on your calendar as at least a thirty-minute block of time. You should have no interruptions and be able to hold the meeting each Friday towards the end of the day or perhaps early Monday morning. Out of this meeting, you will come up with a fully prioritized to do list as well as a clearer picture of where the practice stands and what you need to do to meet the long term goals of the firm, in your personal life, and in attorney marketing.

How to Make/Prioritize Your Empowering List:

For the first part of your meeting pull out your firm mission and 1, 5, 10-year goals (if you have them Ц if not do make them) and review them. Next put something on your Уweekly to do listФ that will further at least one of your firm one year goals (you can put more of course). Next, put down the items of all types that must (or it would be best if completed) get done during the upcoming week. Now, for each task, you need to rank it using the letters A, B, and C. To do this ranking A = important and must be done by a lawyer; B = less important and does not require a lawyer (although you personally might have to do it); C = not very important and does not require a lawyer (although you personally might have to do it).

Next, among the AТs, rank each item with either a 1, 2, or 3. The items marked with a 1 must be done within two days. The items marked with a 2 must be done in three to five days, and the items marked with a 3 can wait until next week if necessary. Do the same with the Bs and Cs.

For example, if you have some attorney marketing task that needs to be done by Monday, then you would mark it an A1. If you have a client that needs specific information from their file by Friday, you would probably mark it a B2 and delegate that to a paralegal. If you have a doctor's appointment on Friday it would also be a C2 since it does not require a lawyer but you need to do it although you could reschedule it if necessary.

Delegating Tasks:

Delegate any tasks that are B or C level of importance if you possibly can. If you canТt delegate it ask yourself why? No staff? Not enough staff? Not trained the staff? Staff not effective? Fix these issues so you can delegate. Create a form to use that you can give to each team member. Include the following information for each task:

╖ TodayТs date
╖ Due date for task
╖ What is to be done
╖ Who is responsible for this task
╖ Why the task is important
╖ How often to report to you on progress or status
╖ Further instructions

The goal here is to stop doing as many B and C tasks as you possibly can. You make your money doing things lawyers do (associate, partner and managing partner lawyer things) not other things. This will free up your time to do more A tasks, and you can attend to important matters like growing your practice through attorney marketing. If you have associates now you can do less technical work and do more legal marketing that is the lifeblood of any practice.

You should always keep your marketing goals in mind as you prioritize your list and delegate tasks. The success of your attorney marketing will grow as the skill and effectiveness of your managerial and entrepreneurial time and skills grow.